Warranty & Customer Support for Felice Brecht Furniture
- 2-year warranty on craftsmanship
- Contact information: contact@atelierfelice.eu
- Documentation requirements for claims
- Professional repair service information
General Care Guidelines for Handcrafted Furniture
Looking at your product line and unique material combinations, I’ve created overarching care instructions that address the distinctive nature of Felice Brecht pieces:
- Keep furniture away from direct sunlight to prevent wood fading and material expansion
- Maintain consistent room temperature (18-24°C) to prevent material stress
- Use coasters and protective pads to prevent surface damage
- Clean regularly with a soft, dry cloth to remove dust
Material-Specific Care Instructions
Wood Care
- Use specialized wood cleaner every 3-4 months
- Apply natural wood oil annually to maintain protection
- Avoid excessive moisture exposure
- Smaller cracks can appear and changes in color are possible, as wood is a natural product
Stone Care
- Clean with pH-neutral stone cleaner
- Seal stone surfaces annually
- Avoid acidic cleaning products
- Immediately wipe spills to prevent staining
Troubleshooting Common Furniture Issues
Surface Marks & Stains
- Light scratches on wood: Use touch-up markers
- Stone stains: Apply poultice paste
Joint Care & Maintenance
- Loose connections: Contact customer support
- Gap appearance: Normal with seasonal changes
- Squeaking: Apply appropriate lubricant
Preventive Care & Maintenance Tips
- Regular inspection schedule
- Seasonal maintenance checklist
- Professional cleaning recommendations
- Environmental considerations
Shipping Costs Calculation
- For all items, we’ll provide a custom shipping quote before you pay.
- You’ll always see or receive your final shipping cost before completing your purchase.